In this section you will find reviews of travelers about Sydney Airport, as well as a guide with information about Wi-Fi, recreation areas, amenities and services, travelers reviews about the airport, and even the names of some hotels near the airport in case you don’t want to spend the night in the airport.
To help you plan your time at the airport, we offer traveler reviews on how they spent time at the Sydney airport.
- Sydney Airport consists of 3 terminals: domestic terminals (T2 and T3), connected to the international terminal (T1) by train, which costs about 5.50 Australian dollars per person.
- Sydney is a large, spacious airport. Passport control may take a long time.
- The service is average, which is disappointing with regard to the status of the central airport.
- McDonalds is open 24 hours.
- Take earplugs, noise-canceling headphones and a blanket!
- Free unlimited Wi-Fi available. You can view information about Wi-Fi in the Internet section.
- Most benches have armrests and marble floors too cold to sleep.
- In the international terminal, in the “waiting area” there are excellent places to spend the night.
- The zone located near the entrance to the railway station (outside) is poorly equipped for sleeping, there are several chairs and one vending machine. Dress warmly and make sure you have a blanket, as it is very cold here at night!
- Some travelers reported security checks in this area for valid passports and airline tickets.
- For extended sleep, there are hotels near the airport. View information about hotels nearby can be in the section «Hotels».
- Economy class passengers can use the services of the business lounge. Information on this can be found in the “Recreation Zones” section.
- At the airport there are free showers, bring soap and a towel.
Information about the services and features of the airport can be found below. Send us tips on visiting Sydney Airport so that our information is always up to date.
In this guidebook we will refer to the terms of the location «outside» and «inside». «Outside» is a public, unguarded terminal area, located in front of the security check. “Inside” is a protected area of the terminal that you enter after passing through security control.
If you are traveling economy class, and are a member of the privileges program of one of the airlines, you can visit the business lounges of Sydney Airport. Or enter for a fee. Visit the webpage of the hall of interest for more information.
— Hall AirNewZealandKoruClub — terminal 1, inside, near the exits 59-63. To visit you must be a member of NewZealandKoruClub.
— American Express Lounge Partners of Plaza Premium — Terminal 1, international departures zone, inside exit 24. For holders of American Express cards (US $ 50).
— SkyTeamExclusiveLounge in partnership with Plaza Premium — terminal 1, international departures zone, inside exit 24. You can pay at the entrance (77 Australian dollars for 2 hours or 132 Australian dollars for 5 hours) • Book online (US $ 53 for 6 hours).
— Hall VirginAustraliaLounge– terminal 2, inside, at exit 47. Entrance is possible for members of the VirginAustralia club.
— Hall QantasClub — Location: terminal 3, inside, at exit 10. Entrance is possible for members of the club QantasClub.
Free Wi-Fi is available throughout the airport, connect to the network “-FREESYDWiFi-”. Also, there are several Internet terminals in terminal 1 (flight zones, inside, exits 24, 31 and 53), in EverywhereInternet in terminal 2 (departure zone, at exits 31-41) and in the arrivals hall of terminal 2, at the baggage tape 1.
If you do not want to sleep inside the airport, here is a list of hotels nearby:
- RydgesSydneyAirport is located opposite the international terminal. There is a free transfer to the terminal of domestic flights from 05:00 to 22:45 and you can use the RydgesSydneyAirportHotel shuttle or SydneyAirportTBus bus
- IbisBudgetSydneyAirport — (5 minutes walk from the domestic terminal) There is a shuttle service from 05:00 to 23:00, cost AUD $ 7 per person one way. The transfer stop is located between terminals T2 and T3 and at the exit 12 of the international terminal.
- StamfordSydneyAirportHotel — (2 minutes walk from the terminal for domestic flights) The transfer service is provided by SuperShuttle, cost AUD $ 7 per person one way. It runs daily, every 30-40 minutes from 04:30 to 23:00. The transfer stop is located between terminals T2 and T3 and at the exit 12 of the international terminal.
- MercureSydneyAirport — (2 minutes from the airport) The transfer service is provided by SuperShuttle, cost AUD $ 7 per person one way. It runs daily, every 30-40 minutes from 04:30 to 23:00. The transfer stop is located between terminals T2 and T3 and at the exit 12 of the international terminal.
- PullmanSydneyAirport — 600m from the domestic terminal. The transfer service is provided by SuperShuttle, cost AUD $ 7 per person one way. It runs daily, every 30-40 minutes from 05:15 to 23:15. The transfer stop is located between terminals T2 and T3 and at the exit 12 of the international terminal.
- HolidayInnSydneyAirport — (5 minutes by pitch from the domestic terminal) The transfer service is provided by SuperShuttle, cost AUD $ 7 per person one way. It runs daily, every 30-40 minutes from 05:30 to 23:00. The transfer stop is located between terminals T2 and T3 and at the exit 12 of the international terminal.
To find a cheap room — look at the list of hotels near the airport Sydney on TripAdvisor, where you can also sort them by price. Or on the SidneyDeals website.
More information about the service, amenities and other features at the airport
- ATM / ATMs — ANZ Bank ATMs, Travelex and Westpac, located in terminals 1 and 2. Travelex has 33 multi-currency ATMs at the airport.
- Childcare –Mladeren changing places are located throughout the airport.
- Trolleys for luggage — there is an extra charge of $ 4. For departing passengers after passing the inspection carts are provided free of charge. Arriving passengers can take free trolleys in the baggage claim area.
- Car rental — yes, see the Transport section.
- Children’s playgrounds — there is: terminal 1 — outside, between the reception desks A and B and at the end of the racks J, inside — between exits 31 and 33 and 58 and 59 in the hall C.
- Children’s cinema is a comfortable corner for children for the promotion of TV shows. Location: Terminal 1 — after passport control, near exit 33.
- Currency exchange — ANZ offices (terminal 1 — departure and arrival areas) and travelex (terminal 2 — inside) offer services for foreign currency exchange.
- DutyFree and shops are DutyFree, as well as many other stores, both before and after the inspection zone.
- Food and Drinks — at the time of this writing, there was no 24-hour sale of beverages and food at the airport. You will find several cafes and McDonalds, which open at 4:00 am.
- Information Desk — Support staff members wearing sporty bright blue jackets are located in the departure lounge of Terminal 1 (3 seats) and Arrivals (1 seat). Opening hours: unknown.
- Cameras and storage room — Location: SmarteCarte — Terminal 1, Arrival Level, opposite BloomingTrailsFlorist (Hours: 05:30 am to 9:00 pm) • SmarteCarte — Terminal 2, Arrivals Level, near Carousel 6 (Opening Hours: 5: 30 to 9:00 pm). Cost: small items: $ 8.00 (0 — 4 hours) • $ 10 (0 — 8 hours) • $ 12 (0 — 12 hours). Large items: $ 10 (0-4 hours) • $ 12 (0 — 8 hours) • $ 15 (0 — 12 hours).
- Massage — Mandarin Salon offers reflexology, massage and relaxation services. Location: Terminal 1, after passport control, near exit 34. Opening hours: from 6:00 to 22:00 every day.
- Medical services — yes, the Sydney Airport Medical Center is located at level 3 of the International Terminal (T1). Opening hours: 8:00 — 17:00 from Monday to Friday.
- Recharging mobile devices is. One of our readers found two stations in terminal 1, outside, near the check-in counters and cafes in terminal 1, outside, near reception F.
- Observation deck — Location: Terminal 1 — You need to go through the BarTerraceBar bar or use the passage next to the B check-in counter to go to the staircase leading to the observation deck.
- Pharmacy — AirportGuardian pharmacies are located in three locations: terminal 1, outside, opposite check-in counters J (Opening hours: from 6:00 to 9:00 pm) • terminal 1, after passport control, at gate 24 (Opening hours: 6: 00 to 9:00 pm) • Terminal 2, after passport control, before exit 32 (Opening hours: from 6:00 to 9:00 pm).
- Post Office — Australia Post — You can buy stamps or postcards and envelopes, send / receive money transfers (Billpay, Bank @ Post, WesternUnion), purchase insurance and much more. Location: opposite the reception desks J. Hours: 6:00 am to 8:30 pm.
- Prayer room — Location: Terminal 1, Zone 3 (Hours: 5:00 am to 10:00 pm). The second prayer room is located outside the taxi rank, mainly for use by taxi drivers.
- Shower cabins — there are free shower cabins, you need to have your own soap and a towel. Location: Terminal 1, after passport control, near exit 24, 24 and 52. Outside you will find showers on each side of Terminal 1 (opposite the oversized baggage racks).
- Smoking — There are smoking areas in Terminal 1, inside the TerraceBar Bar. If you are not a transit passenger, there are no smoking areas outside. We advise you to travel with a nicotine patch or chewing gum.
The airport is open from 03:00 to 23:00 (terminal 1) • from 04:00 to 23:00 (terminal 2). It is forbidden to sleep at night in the terminal if you have a valid flight ticket the next morning the airport staff will direct you to the seats near the train station in the international terminal.
The route 400 bus offers regular flights between Bondi Junction and Burwood, stopping in the arrivals area of terminals 1 and 3. For boarding, you need a paper ticket or an Opal card. For more information on this bus route and other Sydney buses, visit the SidneyBuses website.
The following rental companies of Avis, Budget, Europcar, Hertz, Redspot and Thrifty work at the airport in the arrival zones.
See section Hotels
Terminals 2 and 3 are within walking distance of each other. Transportation is required to get to terminal 1. Here are a few mobility options:
— T-Bus — the shuttle runs from 06:00 to 21:00, during peak hours the intervals between buses are reduced. McDonald’s stops (terminal1) at the central exit of terminal 2. The journey time is 10 minutes, the cost is AUD $ 5 per person.
-Taxi — the cost of a 10-minute trip order AUD $ 17 — $ 22.
— ServiceAirportLink –train between terminals, 2 minutes’ journey, working time 05:00 — 00:00 daily, cost AUD $ 5.80 per person one way. Discounts are provided to Opal card holders. For more information, visit the AirportLink website.
— Transfer QantasSeamlessTransfer — for passengers transferring from domestic to international flights of Qantas and vice versa. QantasSeamless transfers provide free services between terminals 1 and 2 or 3. Buses run every 10 — 20 minutes daily from 06:00 to 21:00. The stop at terminal 1 is located outside the main building and is connected to it by a covered passage. Terminal 3 — outside exit 15.
— TransferVirginAustraliaSeamless- for passengers transferring from domestic to international flights of VirginAustralia and its patterns (including VirginSamoa) and vice versa. Visit Virginia Australia for more information.
By law, limousines are not allowed at the airport to pick up passengers without prior agreement. Passengers who have not booked a limousine in advance can do it at the front desk of RoyaleLimousines in the arrivals area of terminal 1.
Service Redy2Go offers joint transfers or exclusive service between the airport and the city of Sydney. Services can be booked in advance on the Redy2Go website or at the airport tour desk located in the arrivals areas of terminals 1 and 2.
Covered taxi ranks are located at each terminal, here you will find taxis of any type — with child seats, wheelchairs, and for a large number of passengers. A concierge is working to assist passengers in finding the right taxi. Drivers are required to report in advance all fares, regardless of distance. In addition, a taxi can be ordered in advance at the racks in the arrivals area of the terminals. At the time of writing this article, the average fare from the airport to the center of Sydney was $ 45- $ 55 one way.
Sydney Airport is just 13 minutes from the city center, and can be reached by train through the city. Trains run every 10 minutes and stop at the train station at the international terminal, which can be reached from terminals 2 and 3. Trains are connected to the Sydney ring road. Tickets and Opal cards are sold at train stations, the Opal card offers discounts on trains, buses and ferries. More information can be found on the website of the transport system of the city of Sydney.