In this section you will find reviews of tourists visiting the airport, as well as our Guangzhou Airport Guide with information on WiFi, lounges, facilities and services …. and yes, even the names of some hotels at the airport in case you decide to sleep at the airport is not for you!
I saw several local Chinese passengers getting into the baggage claim. Some time later they appeared with their luggage, all in the dust and went on. — traveler.
To help you plan your arrival / transfer, we have compiled a brief guide based on feedback from travelers who have visited Guangzhou Airport.
This is a fairly modern airport, with one main terminal for international and domestic flights. However, do not expect the amenities that are characteristic of busy, international airports.
Many travelers have noted that airport employees smoke cigarettes throughout the airport.
Travelers report that all cafes and restaurants close around 10-11 pm.
A recent columnist (August 2016) reports that many signs at the airport are in English, especially important road signs. The staff at the information desk also speaks English.
The staff and tourists were seen free-smoking in the toilets of the airport.
Wireless Internet access is available. See WiFi in the airport manual below.
At the restaurant level, below the departure zone. An escalator near Exits 11/12 will take you down. There are benches without armrests and quite comfortable seats (Ting, June 2016).
Many tourists gather in the departure lounge next to the H and J seats, although it is not that comfortable here (Traveler, August 2014).
Expect a lot of travelers who stay overnight.
It can be cold and noisy, so prepare warm clothes / blankets and earplugs / noise-canceling headphones with you.
For uninterrupted sleep, several hotels are located in or near the airport; Ask about airport transfer. See airport hotels in the airport manual below.
Economy class passengers can buy a ticket and relax in several airport lounges; some have a shower. To find out about the location and prices, see the airport lounge in the airport guide below.
For more information on the services and facilities available, scroll down to continue exploring our guide on Guangzhou Airport. Send us your tips to help us keep this information up to date.
In this guide, we can refer to places such as the “public access zone” and the “air zone”. The common access zone is a public area located in front of the pre-flight security control zone. Airside — the protected area of the terminal, where you get after passing pre-flight control.
Air China Lounge — Location: Domestic Terminal, Departure, Level 3 Departure, next to Exits A113 — A123. Opening hours: 6:30 am to 9:30 pm (daily).
China Eastern First Class Lounge — Location: Domestic Terminal, Departure, Level 3 Departure, next to Exits B224 — B235. Opening hours: 6:30 am to 9:30 pm (daily).
First Class Lounge — Location: Domestic Terminal, Departure, Departure Level 3, next to Exits B201 — B213. Opening hours: 6:30 am to 9:30 pm (daily).
First Class Lounge — Location: Domestic Terminal, Departure, Departure Level 3, next to Exits B214 — B223. Opening hours: 6:30 am to 9:30 pm (daily).
Hainan Airlines First Class Lounge- Location: Domestic Terminal, Departure, Departure Level 3, next to Exits A124 — A133. Opening hours: 6:30 am to 9:30 pm (daily).
King Lounge — Location: Domestic Terminal, Departure, Departure Level 3, next to Exits A124-113. Opening hours: 6:30 am to 9:30 pm (daily).
International First Class Lounge — Location: International Terminal, Departure, Departure Level 3, next to Exit A112. Opening hours: 6:30 am to 9:30 pm (daily).
Premium Lounge — Location: International Terminal, Departure, Departure Level 3, next to Exits A01 — A06. Showers are available. Hours: 6:30 am to the last flight (approx. 2:30 am).
Free WiFi is available at Guangzhou Airport. The “AIRPORT-WIFI-FREE” connection is available for free for 300 minutes.
Hotels near the airport
If you are not attracted to sleep at the airport in Guangzhou, there are hotels near the airport:
Hourly Charged Passenger Lounge — Located inside the Terminal, Departure Hall, on B1. This mini-hotel has 70 rooms (12 first class and 58 business class). In the eastern room there is a single or double bed, desk, TV, WiFi and battery charging, as well as drinking water. Facilities: showers and luggage storage. Prices as of February 2017:
Business class room — 100 yuan / room (from 8:00 am to 4:00 pm) ▪ 240 yuan / room (10:00 am to 8:00 am) ▪ 300 yuan / room (Full time) ▪ 20 yuan / hour ( from 8:00 to 4:00 pm) ▪ 40 yuan / hour (4:00 to 8:00).
First class room — 150 yuan / room (from 8:00 am to 4:00 pm) ▪ 360 yuan / room (Full time) ▪ 30 yuan / hour (from 8:00 am to 4:00 pm) ▪ 60 yuan / hour (4:00 to 8:00)
Pullman Guangzhou Baiyun Airport Hotel — (1 minute walk from the airport) This hotel is located near the airport, through the aisle from Exit 13 in the departure lounge. Rest rooms are available for up to 6 hours from 6:00 to 8:00 pm. Free airport transfers are available on request (by email).
Southern Airline Pearl Hotel — (5 minutes from the airport) free transfer.
Guangsha Hotel — (5 minutes from the airport) free transfer to the airport. No details.
China Southern Airlines provides free hotel accommodation for passengers with a transfer time to Guangzhou of 8 hours or longer. First, 4 or 5 star hotels will be introduced to Business and Sky Pearl Gold members. Economy and premium economy class passengers will receive a 4 star hotel. Upon arrival in Guangzhou, you need to go to the transfer desk, where the agent will prepare a voucher for you. In addition to the hotel, breakfast is provided (if applicable) and transfer to / from the hotel. For more information, visit the China Southern website, call 0086-20-8612 4008 or send an email to [email protected] In addition, if you have access to the China Southern Business Class Lounge. The reviewer noted that bedrooms are available for use. Employees can provide you with a key.
To see more options there is a list of hotels near Guangzhou Airport on Tripodvisor, where sorting by price, distance, traveler rating and popularity is available.
Additional Services, Facilities And Things You Can Do While You Are At The Airport
ATMs — The China Guangfa Bank and the Agricultural Bank Of China Guangfa are located at 3F and are available 24 hours a day.
Luggage Trolleys — Yes.
Business center — business services, as well as free coffee and tea at the Golden Century Business Center. Location: 1 / F, the main terminal of the Southeast Region. Opening hours: from 8:30 to 9:00 h. ▪ Limited business services, express photos and a computer with Internet access in the Airport Business Center. Location: 3 / F, the main terminal of the Northwest region. Opening hours: from 7:00 to 9:00 pm.
The fitting rooms are equipped with mirrors, tables, chairs and hooks; you will find locker rooms in the following locations — East Terminal No. 3 Gallery ▪ West Terminal No. 3 Gallery ▪ Arrival Hall, 2nd floor, bathrooms.
Currency exchange — yes, available in several places. Ice Currency Exchange — 3 F (Hours: 6:30 am to 11:00 pm) ▪ Guangdong Fanghui Foreign Currency — 3 F, East, 2 seats (Hours: 6:00 am to 1:30 pm and 7:00 am — 1:00 pm) ▪ United Money Currency Exchange — 3 F (Hours: 6:30 am to 11:30 pm).
Drinking water fountains are available at the gates.
Duty Free & Shops — Duty free shops and various retail stores are available.
Food and Drinks — Grocery stores at the airport operate on different schedules. These options are open 24 hours a day: KFC (1 / F, Western connecting arrivals hall W 1) ▪ McDonalds (1 / F, Eastern connecting arrivals hall E3) ▪ Japan Fusion (1 / F, main terminal of the Northeast region ▪ Oak Tree (1 / F, main terminal, Northeastern Region) ▪ Porcelain Noodles (1 / F, main terminal of the Southern Atrium)
Help Desk — there is an information desk, which is located at the airport. Opening hours: unknown.
Luggage storage and lockers — yes, 6 seats. Interior baggage claim area Exit 16 ▪ International departure hall Exit 8 ▪ Interior arrival hall in Area B (2 seats of the International Arrival Hall ▪ (2 seats). Opening hours: from 6:00 to 10:00 every day. Lockers are available, as well as storage space for large luggage. Prices vary according to size, weight and storage time, from 5 yuan (small, 2 hours) to 55 yuan (large, 24 hours).
Massage — Multipoint electronic massage chairs for use in the Chen Yi Massage Chair Experience Center. Fee: unknown Location: 1 / F, main terminal of the Southern Atrium A01-7 (Hours: 7:30 am to 9:30 hours) ▪ 3 / F, East connecting lobby E1 A01-6 (Hours: 7:30 am to the last flight) ▪ 3 / F Western, connecting lobby, lounge B1 A01-3 (Opening hours: from 7:30 am to the last flight) ▪ 3 / F, East, connecting lobby E3 A01-4 (Opening hours: from 7:30 am to the last flight) ▪ 3 / F Western connecting lobby W 2 А01-2 (Hours: from 7:30 am to the last flight) ▪ 3 / F, Western connecting lobby В3 А01-1 (Working hours: from 7:30 to the last flight) ▪ 3 / F, East, connection E2 A01-5 lobby (Opening hours: from 7:30 — last flight) Oak Tree Leisure Pavilion also offers a massage in two places for relaxation: 3 / F, East connecting E3 A9311 lobby. Opening hours: from 6:30 to 9: 50 pm.
Medical services — emergency and emergency medical care is available in three places: East Second Building, 2nd floor (Hours: 7:30 am to 9:30 hours) ▪ West-Bridge Building, 3rd floor (Hours: 7:30 to 9:30 hours) ▪ Main terminal, 1st floor, Exit 27 (open 24 hours).
Mobile Charges — There are 58 wireless networks of multimedia kiosks located in the public access area, where passengers can check-in, use airport facilities, etc., which also serve as charging stations.
Cinema — enjoy the movie in the cinema, Location: 1 / F, the main terminal of the Northeastern Region. Opening hours: from 7:00 to 9:00 am.
Pharmacy — Venue: Tong Ren Tang — 3 / F, to the West connecting lobby B3 (Opening hours: from 7:00 to 9:30 pm) ▪ Great Sen Sen — 1 / F main terminal of the North-West region (Opening hours: from 7:00 to 9:00 pm) ▪ Drug Hall — 3 / F, East E1 connecting lobby (Opening hours: from 7:00 to 1:00 at night).
Post office — three places available. China Post — 3F (Opening hours: 9:00 am — 6:00 pm) ▪ Guangzhou Honor Investment — 3 F (Opening hours: 7:00 am to 9:00 pm) ▪ SF Express — 1F (from 8:30 am until 9:00 pm).
Showers — Showers can be found in the Premium Lounge (International Terminal). [see Airport lounges above]
Spa and beauty services — foot or body massage, beauty services and more are available in two locations. Caven Beauty — 1 / F, the main terminal of the Northeast Region (opening hours: from 8:00 to 9:00 pm) ▪ Airport Comfort Leisure Center — 1 / F, Main Terminal, Northeast Region (Opening hours: 8 : 00 to 10:00 pm)
The airport is open 24 hours.
Five express lines of the airport and six direct lines that can be reached from the Baiyun airport to the city center, departures at 20- to 30-minute intervals. These buses stop at major hotels, bus and train stations, and the main square and transport center. For more information on the various bus lines and their schedules, visit the website of Baiyun Airport in Guangzhou.
Scheduled round-trip intercity bus connects the airport and Dongguan, Foshan, Huizhou, Jiangmen, Nanhai, Qingyuan, Shenzhen, Shunde, Taishan, Wuzhou (Guangxi Province), Yunfu, Zhaoqing, Zhongshan and Zhuhai. Travel time is different, but buses depart at one-hour intervals from various Exits in the Arrivals hall of the airport.
The Guangzhou Metro Line 3 connects to the airport (via the South Airport Station) in the Tianhe area of downtown Guangzhou (Tiyu Xilu Station), with several stops along the way, including the East Station of Guangzhou Railway Station. Transfers are available from Jia He Wang Gang to Metro Line 2, from where you can get to Guangzhou South Railway Station, served by high-speed intercity trains to and from Wuhan, Zhuhai and other cities. Trains run daily from 6:10 am to 11:00 am at 7.5 minutes intervals.
Taxis can be hired to and from the airport. At the airport, taxis can be found in the arrivals area, at Exit A5, and upon arrival from Area B, outside of Exit B6.